It doesn't matter if you work in construction, have a team of technicians working on multiple sites, or offer delivery service. Any business that completes field service projects has more challenges than any location-based operation. You have many people to keep track of and a slew of moving parts to manage.
Needless to say, keeping track of your projects is paramount. But how can you keep things running smoothly without being at every site? Here are a few tips to make managing field service a breeze.
Use the Right Software
There's no reason why tech shouldn't be the driving force behind your business. It's easier than ever to stay connected through cloud technology and wireless communication. So why aren't you harnessing it?
Field service management platforms allow you to stay connected with every tech on the field. You can view progress and locations from a single place. That dashboard for field services becomes your window to your operations. View all the data you need from a single dashboard and confidently make critical decisions. If you are looking for a dashboard for field services, visit this website.
Use a Map-Based View
It's one thing to see a list of information about your technicians. It's another to see visual representations of where they are on the map. Part of managing field service involves dispatching workers to the correct locations at the right time.
But here's the thing: It's not easy to schedule dispatches accordingly when you don't have an accurate view of how far locations are or see who's nearby. Using a map view solves that issue perfectly, giving you better insight for smooth scheduling.
Establish a Source of Ground Truth
Your dashboard for field services is more than just a tool for keeping up with what everyone is doing. It's your source of ground truth to understand project progress and get real-time reports.
Without a management platform, you'd have to cobble documents together and generate reports on the fly. Errors are bound to happen as things change every minute. Having that single source of truth ensures that you're referring to a single source of information and getting real-time data whenever you need it.
Read a similar article about field service project tracker here at this page.